Save 25 percent or more on energy costs by replacing older T8 linear fluorescent lamps with LED lighting technology.

High efficiency HVAC, appliance and cooking equipment use 10 to 50 percent less energy than conventional models.

Save energy and money by installing specialty equipment.  Now is your opportunity to help offset project costs and move forward with your project to lower your electricity use.

We work with more than 250 program contractors throughout Ohio who can help you plan and implement energy-efficiency projects.

Frequently Asked Questions

Additional program resources are available at www.energysaveoh-business.com. Please check back frequently for updates.

1.)     Why are FirstEnergy’s Ohio utilities funding the installation of energy-efficient equipment?

The costs of energy efficiency programs are recovered through customer rates in accordance with Senate Bill 221.  

2.)     I am having difficulty filling out the online application or energy calculators. Where can I go for help?

We encourage you to contact a program representative at 1-866-578-5220 who can guide you through the application process. You can also e-mail us at energysaveOH@sodexo.com.

3.)     If my application is incomplete, will I still be in the queue? Will my place in line be held while I get my paperwork together?

If a participant receives an application acknowledgement, their place in the queue will be saved.  However, if a participant does not respond within 10 business days to requests for additional information, their application may be voided or moved to the back of the processing queue.

4.)     How do I submit an application if my project is anticipated to take many months (or multiple phases) to complete?

For large, multi-phase projects, you must submit an application for each energy efficiency upgrade project (e.g., Lighting, HVAC, Custom, etc.).  All incentives are issued on a first-come, first-served basis. The project pre-approval letter defines terms for incentive payment and a commitment expiration date unless an extension is granted by the program administrator.

5.)     Can a single account number have multiple applications?

Yes, there is no limit to the number of applications submitted for an individual account number.

6.)     Where can I find my FirstEnergy utility account number?

On your utility bill, near the top.  The account number will have 12 digits.

7.)     How can I determine if my equipment meets the eligibility requirements?

The first thing to do when applying for incentives is to thoroughly read through the appropriate program page on our website at www.energysaveOH-business.com as there are many resources explaining how to fill out the application. Customers should work with their design teams and contractors to ensure that the equipment meets the eligibility requirements of the program. For specific project-related questions, contact a program representative at energysaveOH@sodexo.com or call 1-866-578-5220.

8.)     Will the incentive be paid to the contractor or the customer?

Payment will be made to the participant listed on the application unless the participant elects to assign their program incentive to a third party by completing the third party authorization section of the letter of attestation.

9.)     How long do I have to install the equipment after pre-approval?

For projects submitted for pre-approval, applicants are given 90 days from the pre-approval date to complete the installation, as noted on the pre-approval letter. However, if installation schedules are delayed, contact your program representative at energysaveOH@sodexo.com to request a project extension. 

10.)   What lighting products or technologies qualify for the Lighting Incentive Program?

The Lighting Incentive Program is designed to support equipment and controls that can save energy (kWh).  Equipment must be new, code compliant and must result in a reduction in electrical energy usage.  LED equipment must be ENERGY STAR® rated or listed by the Design Lights Consortium (DLC).  Fluorescent lamps must appear on the current Consortium for Energy Efficiency (CEE) Qualifying Products list or meet the CEE “High-Performance” specifications. 

11.)   What if different equipment was substituted after pre-approval?

Project scope often changes during installation. If changes occur after a pre-approval is issued, contact your program representative at energysaveOH@sodexo.com. If the installed equipment meets the program requirements, the incentive will be paid. If the installed equipment does not meet the program requirements, no incentive will be paid. Final incentive payment will be based on the “as-built” documentation provided with the final application. If your project scope increases during construction, your incentive may increase if funding is available. There is no guarantee of additional funds for projects that increase in size after pre-approval. We encourage you to contact us as early in the process as possible to see if any modifications are eligible for incentives.

12.)   What is the approximate turnaround time for application pre-approval and the expected timeframe for receiving incentives after project completion?

Project pre-approval is estimated to take 14 days after a complete application package is received by the program.  Applications are acknowledged upon receipt with an email response.  If the participant has not received an acknowledgment of application receipt within five business days of submission, contact a program representative at energysaveOH@sodexo.com or call 1-866-578-5220. Once a project is finished, a complete application package with proof of purchase is received by the Program Administrator and final approval is granted, a check will be issued within approximately 30 business days.

13.)   What documentation must be submitted with my application?

A complete application package includes the following:

  1. A completed, online application form
  2. Manufacturer’s specification (cut) sheets for each equipment type to verify that the proposed equipment meets the program requirements and is eligible for incentives. The relevant efficiency levels should be clearly indicated on the cut sheets. Please circle and/or highlight the information for each type of equipment.
  3. Any supplementary forms (energy calculations, etc.)
  4. For custom projects, refer to the list of required documents on the website

14.)   Do churches qualify for the incentive program?

Yes, the program is open to all commercial, industrial, not-for-profit, and governmental customers of FirstEnergy’s Ohio utilities.

15.)   If my building is mixed-use, can I still qualify for the incentives?

Program eligibility for mixed-use buildings depends on the meter type. For instance, if a multifamily building with a first-floor commercial retail space has a commercial meter, then that retail space as well as the building’s common areas would be eligible for program incentives.

16.)   Is there a limit on the amount of incentives we can receive for a project?

Please refer to the individual program pages on the website for incentive limitations.

17.)   Can I get an incentive for equipment that is fueled by natural gas?

No, incentives are for electrical energy savings only.

18.)   Who is eligible to receive incentives?

Commercial, industrial, not-for-profit and governmental customers of FirstEnergy’s Ohio utilities.

19.)   I receive a bill from FirstEnergy, but I receive my electricity from a different electricity supplier.  Do I still qualify for incentives?

Yes, but you would need to provide a valid FirstEnergy, 12 digit account number.

20.)   My company submitted the paperwork to become a new Program Ally and I have an application to submit, do I need to wait until I become an ally to submit an application?

No, you may submit an application before you become a Program Ally.

21.)   My company is interested in learning about FirstEnergy’s Ohio utilities’ incentive programs.  How can I be notified about program launches, new incentive offerings, application forms, etc.?

Please send your company information to energysaveOH@sodexo.com and indicate that you would like to be added to our mailing list to receive program updates.  Visit our website at www.energysaveOH-business.com for more information.  Upon sending your information, one of our outreach representatives will contact you directly.

22.)   What if my project is chosen for an on-site inspection?  What will this include?

A random sample of project sites will be surveyed by program staff to verify pre- and/or post-installation conditions or to verify documentation prior to incentive payment.  Any equipment on the final application form that qualifies for incentive payment may be subject to on-site inspection.  Typically, these site visits include visual inspection of the qualifying equipment, including lighting fixture counts and confirmation of nameplate data, etc.  As described in the program terms and conditions, the participant is asked to provide reasonable access to the facility, the qualifying equipment, and related documentation and data.  Every effort will be made by the program staff to schedule these surveys at a mutually-convenient time to avoid delaying incentive processing.

What is the timeline for application approval?

We will provide an email acknowledging receipt of the application within 1-2 business days. Typically, projects are pre-approved within five business days. It may take as long as 30 days, based on project size and complexity, for an application to receive pre-approval. In the event a large number of applications are received, program response time may extend slightly. Every effort is made to maintain the fastest possible turnaround time. Once the project is pre-approved, the applicant will have 90 days to complete the installation and provide final required documentation.

Is there a maximum dollar amount to be reimbursed by the incentive?

Incentive caps for FirstEnergy’s Commercial and Industrial Energy Efficiency Programs vary depending on the program.  Please visit the program website and review the participation requirements to determine the maximum incentive available.

Will there ever be a pre-approval inspection? If so, what are the criteria that would warrant a pre-inspection?

Yes, some projects will be selected for pre-approval inspections. Most projects are selected for inspections through a random process. In addition, projects with identified irregularities may be selected for pre-approval inspections.

Are non-profit or government organizations required to submit a completed W-9 tax form?

Yes, all applicants receiving an incentive must provide a completed W-9 tax form. A blank W-9 can be downloaded from the Program website. Please note: a blanket certificate of exemption does not satisfy the W-9 requirement.

Upon project completion and submittal of final documentation to the Program, how quickly will the rebate check be issued?

Projects submitted for payment must be reviewed prior to approval for payment; some projects will require a post-installation inspection. Once a project has been approved for payment, the incentive check will typically be issued in 1-2 weeks; however, please allow 30 days for receipt of the incentive check as described in the Terms & Conditions.

If the lighting calculator worksheet has deemed hours less than actual hours of lighting operation, can the hours be changed to actual?

Yes. In the event the actual equivalent full load hours (EFLH) for a facility differs from the hours provided in the lighting calculator spreadsheet, the applicant should enter the actual EFLH in the calculated lighting calculator. In this case, documentation must be provided to support how the actual EFLH were determined. Acceptable documentation would include a photo of posted hours on a door or other signage, a screen capture of a website showing posted hours, or a signed statement from the customer that briefly describes how the EFLH were calculated.

If lighting fixtures are being disconnected and removed, should the before and after fixture counts be entered into the lighting spreadsheet?

Yes. The lighting spreadsheet should reflect the new and existing fixture quantities. In the case of a substantial lighting redesign, every effort should be made to align the removed fixtures with the new fixtures that replace them on the lighting calculator spreadsheet. If this is not possible due to changes to space use, etc., please add a brief explanation of this on the application form, or on a separate page in the application package.

What lighting products or technologies qualify for the Lighting Incentive Program?

The Lighting Incentive Program is designed to support equipment and controls that can save energy (kWh).  Equipment must be new, code compliant and must result in a reduction in electrical energy usage.  LED equipment must be ENERGY STAR® rated or listed by the Design Lights Consortium (DLC).  Fluorescent lamps must appear on the current Consortium for Energy Efficiency (CEE) Qualifying Products list or meet the CEE “High-Performance” specifications. 

How can I open and edit the lighting calculator spreadsheet if I have a PC or Mac without Microsoft Office installed?

There are several programs available for both Mac and PC users that will allow the lighting calculator to be edited and saved. Open source programs such as OpenOffice and LibreOffice are available to both Mac and PC users at no cost.

What if different equipment was substituted after pre-approval?

Project scope often changes during installation. If changes occur after a pre-approval is issued, contact your program representative at energysaveOH@sodexo.com. If the installed equipment meets the program requirements, the incentive will be paid. If the installed equipment does not meet the program requirements, no incentive will be paid. Final incentive payment will be based on the “as-built” documentation provided with the final application. If your project scope increases during construction, your incentive may increase if funding is available. There is no guarantee of additional funds for projects that increase in size after pre-approval. We encourage you to contact us as early in the process as possible to see if any modifications are eligible for incentives.

When do the programs end?

The current incentive programs are scheduled to end December 31, 2019, or when incentive funds are fully committed, whichever happens first.

Where can I find the terms and conditions of the programs?

Please refer to the Program Resources section on each webpage or refer to the last page of the online application form for the program terms and conditions. You may also contact a program representative at any time for clarification or with questions at energysaveOH@sodexo.com.

Can I receive incentives if I received money through other avenues like government grants or other utility programs?

Yes, customers of FirstEnergy’s Ohio utilities can still receive incentives, even if their projects were funded by a grant source or other utility programs.

Are there tax implications associated with receipt of program incentives?

Please consult your tax advisor.  Incentives received by the participant may be taxable at the federal, state or local level.  Participants are responsible for declaring and paying any taxes.

What is the difference between the Custom Buildings and Custom Equipment Programs?

Eligible Custom Buildings projects would include changes to the building envelope such as new windows and doors, additional insulation, and white roofs. Custom Equipment projects would include upgrades to high efficiency equipment that would not qualify under other FirstEnergy’s Ohio utilities incentive programs.

My company does not have letterhead or a company logo available for the Letter of Attestation. What can be used as an alternative?

It is acceptable to use the company’s name and address if a company logo or official letterhead does not exist.